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Contact UsShipping & Returns policy
Shipping Rates in Canada
|
Province |
Order total before taxes | Rate |
|---|---|---|
| All Canadian provinces except Yukon, NWT, Nunavut and rural areas* | $99 and over | FREE |
| All Canadian provinces except Yukon, NWT, Nunavut and rural areas* | under $99 | $10.99 |
| Oversized Products such as Golf Bags | any total | $25 |
*Temporary Delivery Surcharge for Yukon, Nunavut, NWT and Rural Areas
Due to the Canada Post strike and subsequent carrier disruptions, orders shipped to these regions will incur the following flat rates to ensure service reliability:
| Order Value | Temporary Shipping Fee |
| $99 and under | $75 |
| $100 - $149 | $120 |
| $150 - $299 | $150 |
| $300+ | $300 |
| Oversized Products such as Golf Bags | $300 |
*Please note that flat rates apply at all times for orders shipped to the Northwest Territories, Yukon and Nunavut, even during free shipping promotions.
Shipping and Tracking
- Orders are shipping through a trusted reputable provider.
- Your item usually ships within 48 business hours.
- Delivery in 3 to 9 business days everywhere in Canada.
- Only have a PO box? Contact us at info@pinsandaces.ca.
- You should receive a tracking number by email once your order ships. If for some reason you do not, feel free to contact customer service at info@pinsandaces.ca.
For any shipping-related inquiries or questions about our shipping policies, please don't hesitate to contact us via the Chat button on this site when it is activated (between 10 a.m. and 4 p.m. on business days) or send us an email at info@pinsandaces.ca
About Shipped Shield
Why do I need Shipped Shield Package Assurance?
Shipped Shield offers you a “peace of mind” shopping experience for all of your orders for a small fraction of the order subtotal. Your orders will be fully assured should there be any unexpected shipment issues of damage, loss, or theft.
Can I cancel Shipped Shield?
If your item hasn’t shipped yet, please reach out to us to cancel Shipped Shield from your order. If your item has already shipped, Shipped Shield is protecting your package in transit. If your package is lost, damaged or stolen, Shipped Shield provides a no-hassle solution for quickly resolving your shipment issue.
